Digital transformation is applying modern technologies to processes, products, and assets that enable organizations to improve their business performance and deliver value to customers. A successful digital transformation can empower employees, improve customer engagement, increase revenues, and lead to new business opportunities.
From grasping the company’s point of digital departure to evaluating industry direction, setting company vision, and healing out towards that future, each company will travel its own journey. As consultants think through how they can begin to develop their own digital strategy, four critical questions are worth asking:
What are digital activities underway across the enterprise?
What will your industry look like in 5, 10, and 20 years?
How will your company play and win in a digital future?
How will you make progress without being sure of the endgame?